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Frequently Asked Questions -O-

The Modular Closet Sections won't fit my closet space. How do I design one to precisely fit my space?

The Modular Closet Sections come in 6" intervals, & the plywood panels can easily be trimmed. Trim by purchasing a section size larger than your space & using a table saw to cut the horizontal panels to an exact fit. Assemble without cam-locks, using standard screws or nails instead. 

If you don't want to trim, you can distribute the gap evenly on either side. 

Or, you can purchase our filler strips to cover the space.

You can always call our design center at 844-969-4247 for some additional assistance. 

What is unique about your standard closet sections?

Modular Closet sections are designed as a semi-custom closet system with a wide range of sizes and options. Each section comes ready to assemble with all components pre-drilled in a single box.

Are your sections difficult to assemble?

In matter of fact assembly of our sections are so simple it generally takes minutes to assemble with the only tool needed is a Philips screw driver. Check out our user friendly assembly guides for more information.

Are closet systems wall mounted or floor mounted?

Our systems are manufactured to be wall mounted, each unit comes with two secured hanging rails that get fastened to the beams of each closet. However, the units can be floor mounted as well as long as they are raised slightly to allow clearance for the drawer systems. We offer matching filler strips that can be used as a toe kick to cover any exposed space.

What is your lead time for delivery?

Everything on our site is in stock and ready to ship. Standard orders usually take between 7-10 business days to arrive. We can try to expedite your order if necessary. 

How are your closet systems shipped?

Each of our sections come in individual cartons and can be shipped via UPS or Fedex. Larger orders will ship freight. All orders in the contiguous United States generally arrive within 7-10 business days from the day purchased.

What is your return policy?

We understand that at times situation changes and the need to return the product arises, we accept returns on any unopened closet sections with a 20% re-stocking fee. Modular Closets does not pay for or cover return shipping. If you need to make a return please contact our customer service department for return instructions.

 What if my order arrives damaged?

If your Modular Closets order arrives damaged, please contact our customer service department so they can ensure you get what you ordered. If by any chance a damage was not detected on the carton but was noticed during the assembly please contact customer service so that they can process your replacement to ensure you are completely satisfied with your closet organizer system.

What is your warranty policy?

Modular Closets stands behind its product and offers a limited lifetime warranty.

How to get started?

There are 3 ways to get your closet project started.

  1. Measure your space and design your closet using Modular Closet Sections
  2. Choose one of our Pre-designed closet systems that fit your space
  3. Fill out our Free Design form and a closet designer will design your closet to best suit your needs.

Please use our measuring guide to collect the accurate measurements of your closet. If you need assistance, please contact our sales team for help designing your closet.

Thank you and we look forward to serving you!

The Modular Closets Team