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Frequently Asked Questions

Modular Closet sections are designed as a semi-custom closet system with a wide range of sizes and options. Each section comes ready to assemble with all components pre-drilled in a single box.

Assembly of our sections is so simple, it takes only ten minutes to assemble with a screwdriver. You can check out our user-friendly assembly guides for more information.

Our systems are manufactured to be wall mounted. Each unit comes with two secured hanging rails that get fastened to the beams of your closet. However, the units can be floor mounted as well, as long as they are raised slightly to allow clearance for the drawer systems. We offer matching filler strips that can be used to cover any exposed space.

Closets are produced in the USA out of our manufacturing facility in New Jersey.  Your order should be shipped out within 3-5 days of purchase. Please contact your design consultant or sales representative directly or email our support team to assist with your online order.  

Each of our sections come in individual cartons and can be shipped via UPS or FedEx. Larger orders will ship freight. 

We understand that there are times when situations can change. We therefore accept returns on any unopened closet sections with a 20% restocking fee. Modular Closets does not pay for or cover return shipping. If you need to make a return, please contact our customer service department for return instructions.

If your Modular Closets order arrives damaged, please contact our customer service department so they can ensure you receive exactly what you ordered. If by any chance damage was not detected on the carton but was noticed during the assembly, please contact customer service so that they can process your replacement and ensure you are completely satisfied with your closet system.

Modular Closets stands behind its product and offers a limited lifetime warranty.

There are 4 ways to get your closet project started.

  1. Measure your space and design your closet using Modular Closet Sections.
  2. Use our design software to visualize your Modular Closet in your space. 
  3. Choose one of our pre-designed closet systems that fit your space.
  4. Fill out our free design form, and a professional closet designer from our team will design your closet to best suit your needs.